All Library branches will be closed and the Mobile Library will not make its regularly scheduled stops on Monday, July 4, Independence Day.

Human Resources Assistant or Associate

A full-time human resources assistant or associate position is available in the administrative offices at the Library Center and will be posted until filled. The job is scheduled for approximately 40 hours per week and pays $10.12 per hour for an assistant or $11.62 per hour for an associate.

The vision for the Springfield-Greene County Library is to be a thriving Library that is an integral part of the lives of the community. Library employees will be expected to embrace the following values:

  • Empowerment - To give someone the means or ability to do something.
  • Respect - To treat all people with dignity.
  • Excellence - To be the best in everything we do.
  • Innovation - To start or provide something new.
  • Confidence - To be certain of trustworthiness.
  • Synergy - To produce a combined effect greater than what we can do individually.

Summary:The Human Resources Assistant or Associate, under general supervision, performs a variety of responsible and complex technical and administrative duties relating to personnel functions and programs in the areas of employment recruitment, employee leave, benefits administration, volunteer coordination, and classification and compensation; provides information and assistance to employees and the general public regarding human resources activities, processes, policies, and procedures; prepares various correspondence and memoranda; coordinates activities related to area of assignment; and performs a variety of tasks requiring specialized knowledge related to area of assignment.

Essential Functions

  • Timeliness: Since employees in this position work with other staff and provide assistance to the general public who patronize the Library, Human Resources Assistant or Associate must be punctual and timely in arriving to work and completing tasks and must work all of the hours in their assigned shift.
  • Ability to work with others and the general public: Human Resources Assistant or Associate jobs are interdependent and mutually dependent regarding other job categories. Human Resources Assistant or Associate also have some degree of direct contact with the general public. Therefore, it is essential that individuals who work in this position have the ability to work and interact in a cooperative, pleasant, and constructive manner with others.

Other essential functions include:

  • Perform a wide variety of responsible clerical, technical, administrative, and office support duties including copying, filing, sorting, stamping, and logging incoming and outgoing correspondence, maintaining calendars, and compiling information.
  • Provide customer service, both in-person and by telephone; screen and direct telephone calls; take and relay messages; answer questions from employees and the general public regarding human resources issues, rules, and regulations; respond to employment verification requests, salary and benefit surveys, and other requests for information.
  • Plan and coordinate recruitments and examinations for employees and volunteers; maintain HRIS applicant database, prepare and post job announcements and advertisements; administer and score tests; notify candidates of application/employment status.
  • Coordinate post-offer pre-employment screenings as required.
  • Process personnel action forms and maintain personnel records to ensure timely performance evaluations and appropriate actions.
  • Maintain applicant, personnel, and volunteer files ensuring timely and accurate records and retention compliance.
  • Maintain current and compliant job descriptions for all personnel. • May conduct initial new employee orientation including the explaination of employment benefits and general terms and conditions of employment.
  • Responsible for controlled maintenance of security access database and badges including set-up, distribution, replacement, collection, and deactivation.
  • Research, compile, and analyze data for special personnel projects and reports. • Coordinate and maintain the scheduling of Substitute Library Assistants to cover for other branches and departments.
  • Coordinate screening and placement of volunteers throughout the district.
  • Proof/audit payroll documents and reconcile benefit invoices.
  • Will cross train in the payroll function to fill in as needed.
  • Provide assistance to Business Office as needed.
  • Communicate office supply needs.
  • Additional duties as assigned.


  • Assistant - minimum 60 College hours; Associate - BA/BS in human resources or related field.
  • Basic human resources functions and procedures
  • Minimum 2-years routine office experience.
  • Excellent computer and keyboard skills.
  • Skilled in Microsoft Word & Excel

Skills/Job Knowledge Required

  • Excellent English usage, spelling, grammar, and punctuation.
  • Very strong skills in office procedures, methods, and equipment including computers andapplicable software applications such as word processing, spreadsheets, and databases.
  • Mathematical principles.
  • Business letter writing and the standard format for typed materials.
  • Methods and techniques of proper phone etiquette.
  • Methods and techniques for report preparation and writing.
  • Methods and techniques for record keeping and filing.
  • Customer service and public relations methods and techniques.
  • Pertinent federal, state, and local laws, codes, and ordinances.
  • Exercise good judgment and maintain confidentiality in maintaining critical and sensitive information, records, and reports.

Ability to:

  • Work under steady pressure with frequent interruptions and a high degree of public contact by phone or in person.
  • Read, understand, and review documents for accuracy and relevant information.
  • Use applicable office terminology, forms, documents, and procedures in the course of the work.
  • Use sound judgment in following and applying appropriate laws, regulations, policies, and procedures.
  • Make accurate arithmetic calculations.
  • Compose correspondence and compile and arrange data in a readable and comprehensible manner.
  • Prepare basic statistical reports and analyses.
  • Establish and maintain complex record keeping systems.
  • Coordinate activities and meet critical deadlines.
  • Deal successfully with the public and Library employees, in person and over the telephone.
  • Understand and follow instructions.
  • Operate office equipment including computers and supporting word processing, spreadsheet, and database applications.
  • Type and enter data at a speed necessary for successful job performance.
  • Communicate clearly and concisely, both orally and in writing.
  • Establish and maintain effective working relationships with those contacted in the course of work.


  • Works closely with departmental staff, Library employees, and the public.
  • Telephone and email contact with library staff and public.


  • Supervised by Human Resources Director.

Physical Demands

  • May sit for extended periods of time.
  • Regular computer keyboard, deskwork.
  • Performs bending, squatting, kneeling and reaching from floor level to 6 feet in height.
  • Occasional lifting of supplies and print materials weighing up to 30 lbs.

Working Environment

  • Primarily indoors with heating and cooling regulated in a general office environment.

Miscellaneous Requirements

  • Must pass security background check.

Education and experience will be evaluated with regard to quantity, recency and quality.

To receive credit for college courses or degrees, transcripts must accompany your application.

Applications may be reviewed for qualifications beyond the stated minimums on the job posting.

Those with disabilities should request reasonable accommodations in accordance with the Americans With Disabilities Act before testing or appointment. EQUAL OPPORTUNITY EMPLOYER - M/F/V/D

Proof of United States Citizenship/Authorization to Work in the United States as established by the Immigration Reform Act of 1986 is a condition of employment.


Federal law requires that all employers verify the identity and employment eligibility of all new employees (including U.S. citizens). The Library uses the E-Verify system established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA). For more information, view the E-Verify poster in English (pdf) or Español (pdf). For information about the right to work, see the right to work poster in English (pdf) or Español (pdf).

Find more information about applying for this job, or download an Application for Employment (pdf).

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