City Branch Manager
A full-time city branch manager position is available at the Library Center and will be posted until filled. The job is scheduled for approximately 40+ hours per week and the salary starts at $51,521.60 annually with benefits.
The vision for the Springfield-Greene County Library District is to be a thriving library that is an integral part of the lives of the community. Library employees shall exhibit the following values:
Empowerment - To give someone the means or ability to do something.
Respect - To treat all people with dignity.
Excellence - To be the best in everything we do.
Innovation - To start or provide something new.
Confidence - To be certain of trustworthiness.
Synergy - To produce a combined effect greater than what we can do individually.
Under general direction of the library Executive Director, manages the daily operations of The Library Center, and is responsible for patron services, staff development, and the library facility. The Branch Manager is accountable for providing high-quality service within the limits of available resources, based upon an awareness of the needs of library patrons and staff. Demonstrated interpersonal and communication skills, a strong commitment to customer service, and the ability to develop and maintain effective working relationships with staff, patrons, and the community is essential. The ability to mentor and coach staff is vital to this position. A thorough understanding of trends in libraries and related technologies is required.
Essential Functions and Responsibilities
The following list is a representative summary of the major duties and responsibilities common to this position. Incumbents perform other related duties as assigned. Specific duties and responsibilities within the class may vary based on branch needs. An individual must be able to perform each essential duty satisfactorily to be successful in this position. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
1. Staff supervision and overall leadership of the branch
2. Community interactions
3. Coordination of building maintenance
4. Management of branch within a set, annual budget
5. Communication, up and down the ladder
6. Participation on system-wide committees
Minimum Requirements - Education/Experience
- MLS, or MLIS degree from an ALA accredited institution.
- Five years of professional, supervisory, public library experience is preferred.
- Proficient with current computer systems; technology, including recent innovations, library functions, and current issues facing libraries, and a grasp of the evolving role of libraries today.
- Collection development experience.
- Experience working with a diverse group of people.
- Demonstrated knowledge and experience in customer service excellence.
Job Duties and Responsibilities
- Manages personnel to assure productivity: interviews, selects, trains, schedules, develops and evaluates staff; organizes, assigns, reviews staff productivity and conveys information between administration and branch staff.
- Assumes responsibility for daily operations of the library branch, including building maintenance, cleaning crew, maintenance department and safety.
- Assists with formulation of Library goals, objectives, policies and procedures through participation in Administrative Staff Meetings.
- Coordinates all branch library services and programming in compliance with system policies and procedures, including specifically adult programming.
- Prepares and submits the branch budget, and assumes accountability for expenditures for programming, equipment, building maintenance, staffing, collection expansion, and technology.
- Is responsible for planning, using statistics, survey results, observation, and interviews to evaluate and plan for future needs.
- Is responsible for the supervision of staff â€“ performing regular coaching reviews, discipline, training, scheduling, security issues, job interviews, and orientations.
- Participates in collection management, evaluating statistics, supervising weeding and selection.
- Is responsible for community relations, customer service, patron behavior, suggestion box, incident reports, and serves as a liaison between the library and various community organizations.
- Works closely with Friends of the Library, as well as branch volunteers.
- Communicates regularly to administration, staff, volunteers, patrons, and to support staff.
- Operates technologically advanced computer equipment, databases, office equipment, and PCs.
- Is responsible for speaking to organizations and groups, conducting library tours, and participating in library service promotions.
- Informs branch personnel of changes in library policies and procedures and serves as liaison to library administration.
- Prepares written branch reports and correspondence as required.
- Performs other related work and undertakes special projects as assigned.
Required Knowledge, Skills and Abilities
- Demonstrated ability to organize work effectively, lead and direct personnel and plan and carry out programs.
- Considerable knowledge of library management, with particular emphasis on patron services and staff development.
- Working knowledge of general management practices.
- Basic knowledge of the public library environment.
- Superior oral and written communication skills.
- Basic knowledge of recent Microsoft Products, including Excel, and Outlook programs.
- Ability to understand the Springfield-Greene County Library's policies and procedures and apply them to Springfield-Greene County Library operations.
- Ability to perform essential job functions during times of high public usage.
- Extensive knowledge of ready reference tools.
- Effective public speaking skills.
- Ability to effectively respond to problems and complaints with library patrons and/or staff.
- Regular, daily, public service contact.
- Works closely with other branch personnel.
- Works with other branch managers and library Executive Director.
- Regular contact with all system departments.
- Frequent contact with community groups.
- Performs bending, squatting, kneeling and reaching from floor level to a height of 6 feet.
- Displays good coordination and mobility.
- Routine lifting and handling of library materials weighing up to 30 lbs.
- May require sitting for extended periods of time.
- May require performing work at a computer terminal for extended periods.
- Supervises branch staff.
- Reports to the Associate Director.
- Primarily indoors with heating and cooling regulated in a general library/office environment.
- Must pass a security background check.
Education and experience will be evaluated with regard
to quantity, recency and quality.
To receive credit for college courses or degrees, transcripts
must accompany your application.
Applications may be reviewed for qualifications beyond
the stated minimums on the job posting.
Those with disabilities should request reasonable accommodations
in accordance with the Americans With Disabilities Act
before testing or appointment. EQUAL OPPORTUNITY EMPLOYER - M/F/V/D
Proof of United States Citizenship/Authorization to Work in the United States as established by the Immigration Reform Act of 1986 is a condition of employment.
Federal law requires that all employers verify the identity and employment eligibility of all new employees (including U.S. citizens). The Library uses the E-Verify system established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA). For more information, view the E-Verify poster in English (pdf) or Español (pdf). For information about the right to work, see the right to work poster in English (pdf) or Español (pdf).
Find more information about applying for this
job, or download an Application
for Employment (pdf).