This fulltime position at the Library Station is scheduled for approximately 40 plus hours per week and pays $36,150.40 annually with benefits. This position will be posted until filled.

Essential Functions

• Timeliness: Since employees in this position work with other staff and provide assistance to the general public who patronize the Library they must be punctual and timely in arriving to work and completing tasks. They must also be capable of working all hours as may be needed for coverage of their department.
• Ability to work with others and the general public: Reference Department Manager jobs are interdependent and mutually dependent regarding other job categories. They also have a high degree of contact with Library patrons. Therefore, it is essential that individuals who work in this position have the ability to work and interact in a cooperative, pleasant, and constructive manner with others.
• Responsible for all Reference Department services and resources.
• Assist patrons with reader's advisory, information, and location of library materials.
• Prepares and monitors material and equipment budget for department.
• Coordinates interviewing, hiring, training and evaluates branch reference staff.
• Arranges staff work schedule to accommodate public service needs.
• Assists and instructs patrons in operation of public access computers, copy machines, indexes and reference materials.
• Operates technologically advanced computer equipment, databases, fax machines, and PCs.
• Frequent telephone reference and information work.
• Attends district reference meetings.
• Prepares written departmental reports and correspondence as required.
• Public speaking to community groups.
• Informs departmental staff of changes in library policies and procedures, serves as liaison to branch manager.
• May be assigned to do systemwide reference projects.
• Responsible for building in absence of branch manager.
• Responsible for safety and security issues.

Education/Experience

• MLS/MLIS Degree 
• Three years library experience.
• Supervisory experience.
• Internet and PC literate. 

Skills/Job Knowledge

• Ability to interact pleasantly, constructively, and cooperatively with library patrons and staff.
• Excellent communications skills, oral and written.
• Ability to effectively listen to and respond to patron inquiries.
• Ability to perform essential job functions during times of high public usage.
• Extensive knowledge of branch and system reference collections.
• Thorough knowledge of public library reference resources and services, including online resources.
• Computer and keyboard skills, 35 wpm, to include windows, word processing and spreadsheet construction.
• Supervisory skills.
• Ability to plan and implement adult programming.
• Ability to effectively direct work activities within branch reference department.
• Effective problem solving and decision making skills.
• Flexibility in dealing with a broad range of library functions.
• Effective public speaking skills. 

 Contact 

• Regular, daily public contact.
• Works closely with other branch personnel and other reference department managers, branch managers and District Reference Supervisor.
• Regular contact with all system departments.
• Routine telephone contact with other departments and branches.

Supervision

• Supervised by Branch Manager.
• Supervises the Branch Reference Staff.

Physical Demands

• Performs bending, squatting, kneeling and reaching from floor level to 6 feet in height.
• Displays good coordination and mobility.
• Routine lifting of library materials weighing up to 20 lbs.

Working Environment

• Primarily indoor with heating and cooling regulated in a general library environment.

Miscellaneous Requirements

• Must be able to pass a security background check, if applicable.